Please remember that having 2 copies of your precious data is the best way to protect it. For that reason, we don’t recommend deleting your content from your computer after saving it to a Clickfree™ product.
General FAQ
- There is only mention of Windows 2000, XP and Vista. Does this mean that Windows ME and 98 are not supported? See answer
- Virus detected when Clickfree application is scanning. See answer
- Can the Clickfree DVD's or HD series products work on Apple computers? See answer
Hard Drive FAQ
- I connected my Clickfree device and the blue lights were on. Is the Clickfree device backing up my computer? How do I know when it’s completed? See answer
- I am running Windows XP/Vista and I plugged the device into my PC as instructed but nothing happens. How can I get it to work? See answer
- When I try to restore my Outlook Express all I see are DBX files, what do I do with them? See answer
DVD FAQ
- DVD Photo – why do I get so many photos, I don’t have this many? See answer
- DVD Photo – what if I have too many photos for the disks I have? See answer
- DVD Photo – how do I remove photos or videos? See answer